THE CORNERSTONES OF OUR PANDEMIC APPROACH
The Cornerstones of our COVID-19 Response include Health & Safety, Clean+ Commitment, Family, Friends & Fun and the Pace & Path Ahead.
Health & Safety
The health and wellbeing of our residents and associates are our top priorities. Reducing the risk of infection is critical to maintaining healthy and happy communities. To accomplish this, we continue to follow best practice standards from CDC for proper safety and sanitation methods. If circumstances change in a community, we are fully prepared to increase restrictions for a limited amount of time or relax them in accordance with our protocols and guidance from state and local departments of health.
Eclipse Senior Living hosted a series of COVID-19 vaccination clinics in its communities for residents and associates to access the vaccine and immunize for the disease. The clinics became celebrations in the communities.
We strongly encouraged anyone who could be vaccinated to do so, and still do today now that the vaccine is widely available and demonstrated effective. What’s more, as an added precaution, Eclipse requires its associates to be vaccinated for COVID-19 by October 1 due to the risks COVID-19 poses to seniors. A large percentage of associates have been leading the way on getting immunized against the virus regardless of the requirement.
In addition to regular cleaning practices, each community acquired deep clean misting equipment to clean and sanitize all or parts of a community. This machine allows communities to have added cleaning impact as often as they need to. The solution used in the mister is EPA approved and used in a variety of health and wellness settings. These enhanced deep cleaning protocols not only reduce risk, they also promote peace of mind for our residents and their loved ones.
Preventing the potential spread of COVID-19 starts at the front door. We have designated locations for all who come into the community including staff, visitors and emergency personnel. This ensures that everyone who does enter has their temperature taken, completes a questionnaire developed by the CDC and is evaluated for entry. We use an electronic screening program to make the process faster and easier for all staff, residents and visitors.
Community associates keep a close eye for symptoms among residents. However, we encourage residents to report any symptoms and ask families to remain at home and not visit if they have symptoms.
Face Masks & PPE
Visitors who enter an Eclipse Senior Living community are asked to properly wear a face mask while in the shared spaces of the community. Associates are supplied with all the necessary personal protective equipment (PPE), including masks, gloves, gowns, and eye protection and receive ongoing training in their proper use, sanitization and disposal protocols. Each property also keeps a reserve supply of masks for use by those who do not have their own.
Eclipse Senior Living has a comprehensive approach to testing at our senior living communities. We ensure new associates hired and residents moving into the communities are tested for COVID-19. If COVID-19 is identified in the community, we will test associates and residents as part of our isolation and quarantine efforts.
For states with mandated testing policies, communities will continue to follow the testing as prescribed by the state. Eclipse’s testing will continue to be provided by Genetworx. In areas where local health departments have established specific testing requirements, we adhere to those guidelines. What’s more, we work with a well respected national lab and have also received test kits from the federal and state governments to use when testing is necessary.
When testing is necessary, we consult with the resident’s primary care physician and with state and local governments as needed. New residents are required to be tested upon moving into our community, and if necessary additional steps may be taken to ensure a safe and comfortable transition for new residents.
Responding to Positive Test Results
While the introduction of the COVID-19 vaccine has significantly reduced positive test results and relaxed how we respond, if a community is notified of a positive test result, we have well documented protocols to follow which include:
- Contact tracing
- Case notification
- Swiftly and safely isolating anyone with positive test results for the proper amount of time.
- Asking residents to quarantine to their apartments for their own safety for the proper amount of time if asked to do so by the department of health.
- Adding additional PPE and checks for symptoms
- Alerting families and doctors of any resident testing positive
- Providing a general communication to all residents and their families about increased precautions we’re taking if needed.
- Assigning specific associates to only serve those residents testing positive for COVID-19.
Our goal is to control the spread of infection, reduce risk to the community and monitor for changes. Depending on the state, other precautions may be added. After a brief period of time with no additional positive test activity, the community will cautiously relax heightened restrictions put in place.
Comprehensive Quality Care Program
Lastly, all of these initiatives are aligned with our general Quality Care program designed to assess, personalize, and implement a supportive care program for each resident living in assisted living and memory care. Recently, we’ve implemented a new review component that is a regular multidisciplinary, structured conversation among the community team based on research that focuses in on continuous fine tuning of personalized care and care outcomes.
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