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FAQs & Definitions: Our Approach to COVID-19 | Eclipse Senior Living



The beginning of the COVID-19 pandemic has raised a lot of questions about the future for many people, especially those in search of the safest senior living home for loved ones. Our communities have taken swift and thorough actions to keep staff and residents safe, while still providing a community experience where seniors can continue to thrive. Scroll down to see the answers to some of the questions we are most frequently asked in these uncertain times, as well as a list of definitions that will help you understand the preventative measures our community teams are taking.


Do new residents have to quarantine in their room for a certain amount of time?
Quarantine of new residents is part of our current protocols. We have adjusted dining, activities and services to maintain the best quality of life as possible during our current landscape, including purchasing Facebook Portals that can be used by our residents to stay in contact with their loved one.

Can you guarantee I or a loved one won’t get COVID if they move in?
Unfortunately, COVID is everywhere. No one can guarantee your loved one will not contract COVID, regardless of where they are residing. However, we are confident in the steps we are taking to protect all that live and work with us and would be honored to do the same for your loved one.

If a resident were to get COVID after they move in, what would happen?
If a resident is suspected of having COVID-like symptoms, we take appropriate steps to ensure the safety and wellbeing of the potentially infected resident and those around them through a variety of COVID response protocols that have been guided by CDC recommendations. We would notify you or loved ones (if you are the POA-HC) and the residents primary care provider. What’s more we would implement a plan to closely control the spread of COVID from others which may include increasing limitations within the community for a short amount of time.

We notify the appropriate local, state and federal public health authorities. If COVID is confirmed, our Facilities team will coordinate a deep clean of our community.

Helpful Definitions

CDC Guidelines – The U.S. Centers for Disease Control and Prevention has issued guidelines throughout the pandemic. The federal agency promulgates these guidelines based on science, expertise and experience. Learn more about their guidelines for:

Congregate Housing such as Independent Living:

Personal Protection Equipment (PPE) - Specialized clothing or other wearable gear that minimizes one’s exposure to sources of illness or injury, and in medical contexts helps to inhibit the spread of infection to others – such as masks, gloves and gowns.

Quarantine - separates and restricts the movement of people who were or had the potentially to be exposed to a contagious disease to see if they become sick. These people may have been exposed to a disease and do not know it, or they may have the disease but do not show symptoms.

Isolation – a process that separates sick people with a contagious disease from people who are not sick.

Contact Tracing - A process in which trained staff interview people who have been diagnosed with a contagious disease to figure out who they may have recently been in contact with. Then, they go tell those people they may have been exposed, sometimes encouraging them to quarantine themselves to prevent spreading the disease any further.

Case Notification – is part of the process of contact tracing in which the investigator notifies people if they’ve been near someone who has tested positive for a communicable disease such as COVID-19. Some businesses, like senior living communities, also need to ensure the local public health department and in many cases the state health department are notified of positive cases too. Some companies like Eclipse Senior Living will go on to notify residents, their families and doctors and the associates that a positive case was identified in the community

Clean – to clean means to removes dust, debris and dirt from a surface by scrubbing, washing and rinsing.

Disinfect – to disinfect means to destroy or inactivate both the bacteria and viruses on hard, nonporous surfaces. 

Sanitize - Sanitizing means to reduce the amount of microorganisms like bacteria, viruses, and fungon a surface after it has been cleaned. The sanitizer used must reduce the number of bacteria to the level that is deemed safe by the public health standards. To meet CDC requirements, sanitizing chemicals must kill 99.999% of the test bacteria in under 30 seconds.

The difference between sanitizing and disinfecting is based on the amount of bacteria each process eliminates. While sanitizing is meant to kill the majority of germs, it cannot make antiviral claims. Disinfecting is more potent than sanitizing and can kill nearly 100% of bacteria, viruses, and fungi while targeting specific disease-carrying microorganisms like the flu virus, norovirus, and coronavirus.

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